Digitize business processes

Your team copies the same data into several tools, chases approvals, or searches for the latest spreadsheet? We help you simplify these everyday tasks. We check what your existing software can do, connect applications where needed, and build what is missing.

Discuss your project

An initial conversation, without obligation.

Show us where you stand.

Loose documents become a clear sequence of connected, completed tasks.

Does this sound familiar?

Less copying, searching, and chasing

What slows down everyday work

  • An order arrives by email. Someone enters it in Excel and then again in the order system.
  • An approval sits in an inbox. When the responsible person is away, nobody knows who should take over.
  • Several versions of a spreadsheet circulate. The team has to ask which one is current.
  1. Understand the work
  2. Simplify the steps
  3. Connect the tools

What a useful solution makes possible

  • Information is entered once and passed to the programs that need it.
  • Each task has an owner and a substitute. Everyone can see what still needs to happen.
  • The team works with the same current information. Changes and decisions remain traceable.

Start with the process that matters most

Together, we clarify your starting point and the next useful step. We reply within 24 hours.

Discuss your process digitization

Use what works

Do you need new software at all?

Not every spreadsheet needs to be replaced. If a simple list works for a small team and rarely causes mistakes, keeping it may be the best option. We look more closely when people regularly copy data, wait for answers, or cannot tell which information is correct.

Use existing functions
Your order, customer, or document software may already offer approvals, reminders, or shared records. We check this before recommending development.
Connect your programs
If the programs work well but information has to be copied between them, a connection may be enough. We clarify which data is transferred and what should happen if a transfer fails.
Develop what is missing
Custom software can help when important steps, responsibilities, or combinations of systems cannot be handled well by existing products. We start with a limited part of the work and test it with your team.

One useful improvement at a time

Start with one recurring problem

Good starting points include requests that need several approvals, reports assembled from many files, or service jobs whose status is hard to find. We choose a process that happens often enough to matter and can be improved without changing the whole organization at once.

For example, a digital purchase request can show who needs to approve it and send a reminder when a response is overdue. The approval itself can remain a human decision. Digitization makes the information accessible; automation takes over selected routine tasks.

Understand the work before changing it

What you get from an initial process analysis

Together with the people doing the work, we go through a real case from beginning to end. We ask where it gets stuck, which information is missing, and which exceptions matter. The result should help you make a concrete decision.

A shared picture of the process
Who does what, which programs are used, and where people have to wait or enter the same information again.
A recommendation with reasons
What you can solve with existing tools, what needs to be connected, and where development would help.
A manageable next step
Which part to implement first, what it requires, and how to estimate the effort. We agree the scope and cost of the analysis before starting.
Assess a business process

Compare everyday work before and after

How do you know it was worth it?

Before implementation, record how many cases occur, how much active work each takes, and how often mistakes or questions arise. Afterwards, compare the same figures and ask the team whether the new process actually helps. Waiting time and working time should be measured separately.

Compare that benefit with the full effort: setup, connections to other programs, cleaning up data, training, and ongoing maintenance. Time freed up is useful capacity, but not automatically money saved. We also check whether a smaller change could achieve the same result.

What clients often want to know.

Frequently asked questions

Which business processes are suitable for digitization?

Start with work that repeats often and regularly causes copying, waiting, or mistakes. We look at one real case with your team and check whether a small change could make it easier.

Do we have to replace our existing systems?

Usually not. We first check the functions of your existing programs and whether they can exchange the required information. New software becomes an option if important tasks remain unsolved or the existing application can no longer be maintained safely.

How does a process digitization project begin?

Describe one task and where it gets stuck. We then go through it with the people involved, record the problems, and compare possible solutions. You get a recommendation for the first improvement and what it would require.

How long does it take to digitize a business process?

That depends on how many steps and programs are involved and which exceptions need to work. Once we understand the task, we can estimate a limited first version. We agree its scope before development begins.

What determines the effort required for process digitization?

Connecting other programs, correcting existing data, defining who may see or change information, and training the team all take effort. We include ongoing operation and maintenance when comparing solutions.

Can a business process be digitized step by step?

Yes. For example, we can start by collecting requests in one place and showing their status. We test this with a small team before adding connections to other programs or automatic reminders.

How are employees involved in process digitization?

They show us how the work really happens, including exceptions and workarounds. They try early versions with realistic cases. Their feedback helps us correct problems before the solution is used more widely.

How do we measure the success of process digitization?

Compare the time spent, mistakes, and follow-up questions before and after the change. Agree who collects these figures and when to review them. Also ask the team whether the new way of working actually makes daily tasks easier.

Which task takes more time than it should?

Tell us what happens today, which programs you use, and where things get stuck. Together, we will work out whether existing software is enough and what a useful first improvement could look like.

Portrait of Sebastian Müller
Sebastian Müller

Trusted by

  • OTTO
  • Porsche
  • Deutsche Bahn
  • Öko-Test

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